However the roadblocks in case of BPM are :
- It is very difficult to come out with industry standard process which can be implmented and accepted by all . Every organization ahs its own customized way to implement their process.
- The security concerns are very high in terms of exposing the internal processes to third party service provider.
- The hosting can be managed by some other vendor tied up with the third party service provider which may add to further complication.
In view of all the pricing model I suggest can be based on following approach:
- BPM consutlting package wherin the BPM service provider will customize the process of their process template as per the requirement of the customer that isthey will provide BPM consultancy servcies . This service charge will come as a package.
- The second element will be the the charges calculated on the per user basis subjected to minimum number of users.
- The third element will add up based on whether the client wants a dedicated server or not. In case of dedicated server the price will go up and in case of connecting to common server it will be usual pricing.
The pricing should be based on the actual product pricing based on experience of particular BPM company providing the package. The minimum number of users and per user pricing should be decided in such a way that the whole package gives you the same revenue as you were getting in direct product sales. The benefit for the client is that he will save on maintenance cost and for you the next year usage charges will be banked revenue.
The one more criteria which can add up for the achieving the pricing can be the upfront agreement for extended period ie suppose client is willing to pay upfront for three years subscription .
The BPM solutions based on SAAS model with above pricing criteria will offer a complete package to the BPM users with price effectivenes.
