Forrester Wave Report is an incomplete guide for choosing/judging BPM Tools

Forrester Wave Report is an incomplete guide for choosing/judging BPM Tools



Forrester has recently released the report om humancentric BPM for microsoft platform -2007.While going through the report I found that some of the major players like Skelta and Nintex has been not even mentioned in the report.

The criteria used for evaluation was also notclear for many options which they mention as "Forrester provide this information to aid its client decision."This looks ridiculus in the first place when some of the major players have not found mention at all. So in all likelihood the client will not have complete picture at their end even if Forrester advices them.

Some of the crucial things which has not even featured as evaluation feature is the capability of BPM tools as emebeddable OEM solution.A lot of services/product company keenly look for this kind of solution as it saves time and cost for them.This becomes important in enterprise implementation scenario where organizations already have different packages in place and they want an embeddable solution to tie up all these software packages to implement BPM.

The players like Skelta provide this feature and this one of their USP and it has not even found mention in Report .

In my view Forrester can serve as base guideline only and the actual choice of BPM tool should be need based and one should evaluate all the options rather than going blindly by the report